ESG Account Manager Global Markets
Location: Zürich, Switzerland
Position type: Full-time
Start date: 01.09.2024
About You
Are you an ambitious professional with 2-3 years of experience in financial markets or a client-facing role, looking to manage and grow client relationships in a dynamic international team? Do you excel in building strong client partnerships and have a proven track record in selling and contract negotiations, particularly within the banking, insurance, or asset management sectors? Are you fluent in English (with German or French being a plus), and do you possess superior communication skills to convey complex concepts simply and clearly to clients?
If your answers are YES, then this is the perfect role for you!
Your Responsibilities
We are looking for a driven, independent, and ambitious Account Manager in the Key Account Management department. You will play a crucial role for cultivating, managing and growing of client relationships with our banking, insurance, investment management, corporate, and supply chain clients, ensuring a seamless client experience.
You will be part of our international Commercial team and report to the Global Team Lead – Key Account Management based in Zürich, Switzerland. You will be working virtually with colleagues and counterparts globally. You must be an established strategic thinker with relevant experience to represent the organization towards our numerous counterpart relationships. Moreover, you will:
- Own, manage a portfolio of clients including banks, insurance providers, asset managers, asset owners, and non-financial multinationals, amongst others
- Expansion of sales activities by upselling of RepRisk services, across divisions and entire enterprises in line with the RepRisk client journey
- Support RepRisk’s position as a leading ESG service provider and supporting clients in navigating RepRisk’s platform and providing high-quality service standards to ensure client satisfaction and high client retention rate
- Active contact with internal and external counterparts, including contract and pricing negotiations, ensuring delivery on service levels, and acting as an escalation point for any issues arising
- Carry out a variety of operational and administrative activities in the lifecycle of a client relationship
You offer
- 2-3 years of previous experience in financial markets or in a client-facing role with demonstrated experience in selling and contract negotiations
- Higher economic education with a Bachelor's or higher degree preferred
- Candidates with experience with financial institutions, especially with asset managers, banks, and insurance, will be given priority
- Uncovers and meets the need of external clients; builds strong working partnerships with clients and internal organization; acts with urgency and works hard to address client demands; effectively manages clients’ expectations and delivers value-added service
- Understands business, financial and technical terminology, including how organizations operate, compete, profit and grow. Keeps abreast of developments in own field and considers how this knowledge can be applied
- Fluency in English and German is required, French would be an advantage
- Strong technical understanding that enables easy interaction with financial professionals, IT and Product Teams
- Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
- Strong ability to work efficiently under pressure and multiple priorities
- Advanced MS Office skills are essential. Experience using Salesforce is a plus
About Us
RepRisk is a rapidly-growing global company and a pioneer in the ESG data science field. Our goal is to make the world a better place by creating transparency in the business world – we are driving positive change via the power of data. We combine AI and machine learning with human intelligence to analyze public information and identify environmental, social, and governance (ESG) risks. We serve as a reality check for how companies conduct their business around the world – do they walk their talk when it comes to human rights, labor standards, corruption, and environmental issues?
We Offer
- We offer a diverse, multicultural, collaborative and dynamic work environment in our fast-paced, mission-driven company.
- Our working conditions support a good work-life balance. This includes the opportunity to work flexibly and from home (up to 3 days per week possible).
- You will have market based compensation, benefits and perks in line with our culture and values.
- Paid volunteering and training days, plus a donation matching program and a health and fitness subsidy.
- Frequent (optional) social events: From office parties to cultural potlucks or team sports - and much more!
- At RepRisk we respect the different needs and life experiences of our colleagues and we value diversity. Equal opportunities and equal treatment are a top priority.
- And more!
Please note that we will only consider candidates with a valid work permit.